Network and System Admin Supervisor

DUTIES AND RESPONSIBILITIES:

MAJOR:
Network Administration
• Oversee the installation, configuration, and maintenance of network infrastructure, including routers, switches, firewalls, and wireless access points.
• Ensure network availability, reliability, and security through regular monitoring and troubleshooting.
• Manage VPNs, VLANs, and other network segmentation to ensure secure and efficient operations.

System Administration
• Supervise the deployment, management, and maintenance of servers, including physical, virtual, and cloud-based systems.
• Administer and maintain enterprise systems such as Active Directory, DNS, DHCP, and Microsoft 365.
• Monitor system performance, optimize resources, and ensure uptime according to SLAs.

Application Oversight
• Oversee and ensure the smooth operation of all key business applications, including WMS, NetSuite ERP, and internal systems.
• Collaborate with application owners and end-users to address issues, implement updates, and improve system performance.
• Coordinate with vendors and service providers for application support and upgrades.

Security and Compliance
• Implement and enforce security protocols to protect organizational data and systems from unauthorized access and cyber threats.
• Conduct regular security audits, vulnerability assessments, and risk analysis.
• Ensure compliance with industry standards and company policies regarding IT operations.

Team Supervision
• Lead and mentor a team of IT network and system administrators, providing guidance and support to ensure effective operations.
• Assign tasks, evaluate performance, and provide training to enhance team capabilities.
• Collaborate with other departments to align IT strategies with organizational goals.
• Technical Support and Troubleshooting
• Serve as an escalation point for complex technical issues beyond the scope of the IT support team.
• Diagnose and resolve network, system, and application problems promptly to minimize downtime.
• Coordinate with vendors and service providers for maintenance and support.

Support in ensuring that the Quality Management System requirements are being followed and complied.

MINOR:
Project Management
• Plan and execute IT projects related to network upgrades, system migrations, infrastructure enhancements, and application implementations.
• Create project timelines, manage resources, and ensure successful delivery within budget.

Documentation and Reporting
• Maintain comprehensive documentation of IT infrastructure, including network diagrams, system configurations, application setups, and user guides.
• Generate regular reports on network and system performance, application statuses, security posture, and team activities for management review.

Continuous Improvement
• Stay updated with emerging technologies and best practices in network, system, and application administration.
• Recommend and implement improvements to enhance efficiency, reliability, scalability, and application performance.

Relocation Flexibility
• Be open to relocating to different office locations or project sites as required by the company.

Other Duties
• Perform other IT-related tasks as assigned by the IT Manager or IT Director.

Support in ensuring that the Quality Management System requirements are being followed and complied.


QUALIFICATIONS:
Education:
• Bachelor of Science in Information Technology/Computer Science, Engineering or any related field

License/Certificate:
• CCNA | CCNP | MCSA | CompTIA

Years of Experience:
• Minimum of 3 years of Experience in IT Network and System Administration

Knowledge & Skills:
• Strong knowledge of network infrastructure (routers, switches, firewalls, VPNs, VLANs)
• Proficiency in system administration, including Active Directory, DNS, DHCP, and server virtualization (VMware, Hyper-V)
• Experience with cloud platforms such as Microsoft 365 and Azure
• Solid understanding of cybersecurity principles, tools, and best practices

Talent Acquisition Supervisor

DUTIES AND RESPONSIBILITIES:

MAJOR:
• Lead and motivate the Talent Acquisition team, providing guidance, coaching, and support to ensure team effectiveness and performance excellence.

• Develop and implement innovative recruitment strategies to attract and retain top talent, aligning with organizational goals and objectives.

• Oversee the sourcing process to identify and engage with qualified candidates through various channels, including online job boards, social media, networking, and referrals.
• Manage the end-to-end recruitment process, including candidate screening, interviewing, assessment, and offer negotiation, ensuring a positive candidate experience.

• Partner with hiring managers and department heads to understand staffing needs, establish hiring priorities, and provide strategic recruitment support.

• Track recruitment metrics and analyze data to measure the effectiveness of recruitment efforts, identify areas for improvement, and make data-driven decisions.
MINOR:
• Continuously evaluate and enhance recruitment processes, tools, and technologies to streamline operations and enhance efficiency.

• Build and maintain strong relationships with internal stakeholders, external partners, and vendors to support recruitment initiatives and achieve business objectives.

Facility Manager

DUTIES AND RESPONSIBILITIES:

MAJOR:
Lease Management
• Oversee the leasing process, including negotiation, renewal, and termination of leases.
• Ensure compliance with lease agreements, including maintenance responsibilities, payment schedules, and legal obligations.

Maintenance and Operations
• Manage the maintenance and operation of leased facilities to ensure they are safe, functional, and meet the needs of tenants.
• Implement preventive maintenance schedules and handle repairs promptly to minimize downtime and tenant disruption.

Cost Management
• Optimize operational costs through efficient management of resources and utilities within leased properties.
• Ensure that facilities-related expenses are within budget and identify cost-saving opportunities.

Tenant Relations
• Maintain strong relationships with tenants, addressing their concerns and ensuring a high level of satisfaction.
• Act as a point of contact for tenants regarding facility-related issues and improvements.

Regulatory Compliance
• Ensure that all leased facilities comply with local building codes, health and safety regulations, and environmental standards.
• Maintain necessary documentation and certifications related to facility operations and leasing.

Facility Upgrades and Improvements
• Plan and oversee facility upgrades, renovations, or improvements to enhance property value and tenant satisfaction.
• Evaluate the feasibility and cost-effectiveness of proposed upgrades.

Performance Monitoring
• Track and report on the performance of leased facilities, including occupancy rates, maintenance issues, and tenant feedback.
• Use performance metrics to identify areas for improvement and implement corrective actions.

Risk Management
• Identify potential risks associated with leased facilities and develop strategies to mitigate them.
• Ensure that appropriate insurance coverage is in place for leased properties.

Support in ensuring that the Quality Management System requirements are being followed and complied.

Qualifications:
Education:
• Graduate of 5 Year University Course, Preferably Civil or Electrical / Electronic Engineering
License/Certificate:
• Registered Civil or Electrical / Electronic Engineer – Preferred
• OSHA / EOSH Certified – Preferred
Years of Experience:
• At least 5 years Operational exposure to Production Processes, Logistics Operations and or Construction Site
Knowledge & Skills:
• Functional Knowledge in regulatory requirements, technical aspects (safety, industrial hygiene, environmental), risk management, behavior-based safety, training, auditing / program review, regulatory agency enforcement etc.
• The incumbent must possess a broad knowledge of the Supply Chain processes and have a working knowledge of cost control and hazard/risk analysis
• The incumbent must maintain a state-of-the-art competence in hazard/risk analysis through active participation in training programs and by participating in professional Engineering societies
• Technical knowledge in electrical, mechanical and HVAC systems – Diagnostics and Troubleshooting
• Proven experience as facilities manager or relevant position
• Well-versed in technical/engineering operations and facilities management best practices
• Knowledge of basic accounting and finance principles
• Excellent verbal and written communication skills
• Excellent organizational and leadership skills
• Good analytical/critical thinking
• BSc/BA in facility management, engineering, business administration or relevant field
• Relevant professional qualification (e.g., CFM) will be an advantage

SYSTEM ADMIN

DUTIES AND RESPONSIBILITIES:

MAJOR:
System Maintenance
• Install, configure, and maintain servers, operating systems, and enterprise software.
• Ensure systems are up to date with patches, updates, and security enhancements.

MS365 Administration
• Manage and configure Microsoft 365 applications and services, including user accounts, licenses, and security settings.
• Provide troubleshooting and support for MS365-related issues, including email and collaboration tools (Teams, SharePoint, OneDrive).

Active Directory Management
• Administer and maintain Active Directory (AD) environments, including user accounts, group policies, and permissions.
• Responsible in building up a Hyper Scale Active Directory

User Management
• Manage user accounts, permissions, and access levels in systems like Active Directory and MS365.
• Provide technical support and resolve user issues related to system access and performance.

Data Backup and Recovery
• Implement and manage backup systems to ensure data integrity and availability.
• Develop and test disaster recovery plans to minimize downtime during failures.

System Monitoring and Optimization
• Monitor system performance and proactively address potential bottlenecks or issues.
• Analyze system logs to identify and resolve recurring problems.

Security Administration
• Enforce security protocols, manage firewalls, and ensure protection against unauthorized access.
• Conduct regular security audits and implement measures to safeguard systems from threats.

Application Support (NetSuite ERP)
• Administer and maintain NetSuite ERP, ensuring smooth operation and integration with other systems.
• Provide user support for ERP-related issues and coordinate with vendors for system updates and troubleshooting.

Support in ensuring that the Quality Management System requirements are being followed and complied.



MINOR:
Documentation
• Maintain accurate documentation for system configurations, processes, and procedures.
• Provide user guides and training materials as needed.

Support
• Assist in planning and executing IT infrastructure projects, including system migrations and upgrades.
• Provide technical expertise in project implementation and troubleshooting.

Continuous Improvement
• Stay updated on new technologies and recommend improvements to enhance system efficiency and reliability.
• Research and implement best practices for system administration.

Relocation Flexibility
• Be open to relocating to different office locations or project sites as required by the company.

Other Duties
• Perform other IT-related tasks as assigned by the IT Manager or IT Director.


QUALIFICATIONS:
Education:
• Bachelor of Science in Information Technology/Computer Science, Engineering or a related field.

Years of Experience:
• Minimum of 2 - 3 years of Experience in System Admin (M365, Active Directory, Azure, System Applications.

License/Certificate:
• Microsoft Certified Solutions Associate (MCSA), CompTIA.

Knowledge & Skills:
• Proficiency in MS365 administration, Active Directory, and NetSuite ERP.
• Knowledge of system security, and backup/recovery methods.
• Familiarity with scripting or automation tools (PowerShell, Bash) is a plus.
• Ability to assist in IT projects, upgrades, and system migrations, ensuring smooth execution.

TECHNICAL SUPPORT OPERATIONS SUPERVISOR

DUTIES AND RESPONSIBILITIES:

MAJOR:
Team Leadership
• Supervise and guide the IT technical support team, ensuring tasks are completed efficiently and effectively.
• Conduct regular team meetings to review performance and address challenges.

Technical Support Management
• Oversee the resolution of technical issues related to hardware, software, and network systems.
• Ensure service tickets are prioritized and resolved within defined SLAs (Service Level Agreements).

Operational Oversight
• Monitor daily IT operations, ensuring all systems and equipment function optimally.
• Maintain and improve IT support workflows and processes for better efficiency.

Documentation and Reporting
• Maintain accurate records of IT incidents, resolutions, and team activities.
• Prepare regular reports on team performance and operational metrics.

System Maintenance and Upgrades
• Coordinate system updates, maintenance schedules, and hardware/software upgrades.
• Ensure the security and stability of IT infrastructure during changes or deployments.

Vendor and Asset Management
• Manage relationships with vendors and service providers, ensuring timely delivery of services and equipment.
• Track and manage IT assets, ensuring proper inventory and lifecycle management.

Policy Implementation
• Enforce IT policies and procedures, ensuring compliance with company and industry standards.
• Contribute to the development of new IT policies and guidelines.

Budget and Resource Allocation
• Assist in preparing and managing the IT operations budget.
• Optimize resource allocation to ensure cost-effective operations.

Support in ensuring that the Quality Management System requirements are being followed and complied.



MINOR:
User Support and Training
• Address escalated user concerns and provide advanced troubleshooting support.
• Organize and facilitate training sessions to improve end-user knowledge and efficiency.

Continuous Improvement
• Identify areas for improvement in IT operations and support, implementing changes to enhance efficiency and effectiveness.

Relocation Flexibility
• Be open to relocating to different office locations or project sites as required by the company.

Other Duties
• Perform other IT-related tasks as assigned by the IT Manager or IT Director.


QUALIFICATIONS:
Education:
• Bachelor of Science in Information Technology/Computer Science, Engineering or a related field.

License/Certificate:
• NC II – Computer Hardware and Servicing.

Years of Experience:
• Minimum of 3 years of Experience in IT Technical Support hardware and Software.

Knowledge & Skills:
• Strong knowledge of hardware, software, and network troubleshooting.
• Has an intermediate level in understanding in Active Directory and its policies.
• Experience with cloud platforms such as Microsoft 365 and Azure as a plus.
• Strong experience in Endpoint Security.
• Solid understanding of cybersecurity principles, tools, and best practices .

FINANCIAL REPORTING AND TAX SENIOR ASSOCIATE

DUTIES AND RESPONSIBILITIES:

MAJOR:
1. Preparation of month-end and year-end closing reports.
2. Review of tax returns and work sheets.
3. Responsible for Netsuite data upload and management.
4. Assist in the preparation of Financial Statements.
5. Ensure compliance with regulatory requirements.

MINOR:
1. Lead, mentor and provide guidance and/or training to associates.
2. Maintenance and monitoring of tax and closing calendar.
3. Coordinate with other departments to ensure timely submission of closing reports.
4. Participate in special projects and ad-hoc reporting requests from senior management or external stakeholders.



Qualifications:
Education:
• B.S. Accountancy/Accounting Technology/Management Accounting

License/Certificate:
• Preferably a Certified Public Accountant (CPA)/Certified Accounting Technician (CAT)

Years of Experience:
• 2-3 years of experience

Knowledge & Skills:
• Must be detail-oriented, MS Excel savvy, quick with numbers
Has working knowledge of accounting standards and tax laws
• Proficient in accounting software and financial systems (e.g., SAP, Oracle)
• Has good communication and problem-solving skills
• Has strong analytical skills
• Can work under pressure and tight deadlines
• Can work diligently with little or no supervision
• Experience working in an external audit firm (preferred)

FINANCIAL REPORTING AND TAX ASSISTANT MANAGER

DUTIES AND RESPONSIBILITIES:

MAJOR:
1. Assist in preparing monthly, quarterly, and annual financial reports in accordance with accounting standards (e.g., GAAP, IFRS).
2. Review journal entries and reconciliations to ensure accuracy.
3. Manage the uploading and monitoring of data in NetSuite.
4. Assist in preparation of year-end audits, collaborating with external auditors to provide necessary documentation and support.
5. Ensure timely and accurate financial reporting for internal management and external stakeholders.
6. Manage tax planning and compliance, including preparation and review of tax returns and ensuring adherence to tax laws and regulations.
7. Monitor changes in tax regulations and ensure timely adaptation of internal processes to remain compliant.
8. Assist in preparing tax provisions for financial reporting and ensure alignment with tax filings.
9. Oversee business permit application and renewal, timely provide the necessary documents and requirements to ensure compliance.

MINOR:
1. Lead, mentor, and provide guidance and/or training to associates.
2. Maintenance and monitoring of tax and closing calendar.
3. Work closely with other departments to ensure timely submission of closing reports and proper alignment of financial and tax data.
4. Recommend and implement improvements to financial and tax reporting processes to increase efficiency and reduce risk.
5. Participate in special projects and ad-hoc reporting requests from senior management or external stakeholders.




QUALIFICATIONS:
Education:
• B.S. Accountancy/Accounting Technology/Management Accounting.

License/Certificate:
• Preferably a Certified Public Accountant (CPA), Certified Accounting Technician (CAT), or any equivalent certification.

Years of Experience:
• At least 2-4 years of relevant experience in financial reporting and tax compliance, preferably with experience in external audit.

Knowledge & Skills:
• Detail-oriented and proficient in MS Excel (advanced level).
• Strong grasp of accounting standards and tax laws.
• Knowledgeable with accounting software and financial systems (e.g., SAP, Oracle).
• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving skills.
• Knack for process improvement.
• Ability to manage multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Experience in managing and supervising associates.
• Ability to manage tight deadlines and can perform well under pressure.
• Strong organizational skills and ability to prioritize tasks effectively.
• Preferably a Supervisor/Senior Associate/Officer Level.
• Experience working in an external audit firm (preferred).

MHE Operator

DUTIES AND RESPONSIBILITIES:

MAJOR:
1. Unload materials and merchandise from incoming vehicles and stack them to assigned places.
2. Locate and move stock of products to pallets or crates for storage or shipment.
3. Issued stocks based on documents.
4. Assists and conduct of physical inventory.
5. Keep updated records of inventory and activity logs.
6. Inspect forklift unit to determine the need for repairs and guarantee safety by performing regular checklist and proper operator maintenance.
7. Receives incoming finished good, based documents and properly tagged and labelled.
8. Move items from the receiving pallet to storage areas using forklifts or trolleys.
9. Ensures that he performs his work assignment complying with prescribed procedures, GMP, Hygiene and safety standards and instructions.
10. Make sure that packaged items are properly and securely placed in the delivery truck.
11. Performs other related functions as may be assigned by his superior.
12. Complies with all government, customer and company safety, health, environment and quality policies and procedures.
13. Complies with all company safety and health, environment and quality policies and procedures including legal regulations and specific client safety and health, environment and quality regulations

MINOR:
1. Performs other duties that may be assigned by his/her immediate superior.
2. Report any damaged items to the supervisor immediately.
3. Update all needed and required monitoring and checklist.
4. Prepares and load items for delivery.
5. Assists and dispatch deliveries.



QUALIFICATIONS:
Education:
• At least high school graduate

Years of Experience:
• At least one (1) year working experience as Forklift Operator with TESDA accreditation (NCII)

Knowledge & Skills:
• Innovative, creative, flexible, committed, goal and result-oriented
• Can work under pressure
• Can work for extended hours
• With driver’s license

WAREHOUSE PICKER

DUTIES AND RESPONSIBILITIES:

MAJOR:
1. Read and interpret order slips/picklist to determine items to be picked. 
2. Locate and retrieve items from storage areas. 
3. Ensure picked items match order specifications. 
4. Prepare and label the items correctly for loading. 
5. Maintain accurate records of picked orders. 
6. Assist in inventory counts and stock replenishment. 
7. Follow safety protocols and warehouse procedures. 
8. Assist in other warehouse activities as needed. 


MINOR:
1. Adhere to warehouse SOP and company policies. 
2. Other task required by the immediate superior.



Qualifications:
Education:
• High school diploma or equivalent. 

Years of Experience:
• Minimum of 1 year of experience in a warehouse or picking role.

Knowledge & Skills:
• Knowledge of order picking and packing procedures.
• Attention to detail and accuracy.
• Basic understanding of warehouse operations and inventory management.
• Ability to use handheld scanners and other picking equipment.

WAREHOUSE TEAM LEADER

DUTIES AND RESPONSIBILITIES:

MAJOR:
1. Assists in running an efficient warehouse operation which is able to fulfil operational standard procedures.
2. Ensure inventories in area of responsibility are accurate
3. Ensure stock movements are recorded accurately.
4. Secures warehouse file documents and checklists records.
5. Ensures proper storage of materials inside the warehouse that conforms to standard warehousing procedures and parameters.
6. Coordinates with the Third-Party Service Provider Coordinator on its personnel work schedule and assignments.
7. Ensures that all materials movements and transports are properly accounted and documented.
8. Leads activity on value added services such as labelling, sorting, wrapping, packing, and repacking for shipment as needed.
9. Performs as counter checker on received or issued finished goods or raw materials.
10.Validates reliability of checklist updates of checkers and forklift operators.
11. Responsible for the implementation of Company rules and regulations, SOP’s and administers necessary disciplinary actions for non-conformance in his assigned area.
12. Performs other functions as may be assigned by the Warehouse Supervisor from time to time.
13. Regularly checks MHE operator’s performances and compliances on BLOWFACTs checklist to ensure preventive actions on breakdowns and damages.
14. Collaborates with Quality, Safety, Health and Environment Office on Warehouse improvements, Quality Compliances and Safety protocols.
15. Complies with all government, customer and company safety, health, environment and quality policies and procedures.
16. Complies with all company safety and health, environment and quality policies and procedures including legal regulations and specific client safety and health, environment and quality regulations
17. Managing the whole operations with respect to the directives given by his immediate superior for maximizing warehouse performance and efficiency of KPI’s on Inventory,
Receiving, Putaway, Order Management, and safety, including monitoring of costs for the entire site of operations.
18. Ensure proper documentation of all irregularities, Special request, Customers instruction and approvals.
19. Support in ensuring that the Quality Management System requirements are being followed and complied.


MINOR:
1. Performs other duties that may be assigned by his/her immediate superior.
2. Updates inventory system monitoring and records reliably.
3. Inspects and updates pest control systems in conformance to Quality control.



QUALIFICATIONS:
Education:
• Graduate of any 4-year Business course.

Years of Experience:
• Must have at least two (2) years Supervisory or Team Leadership
• Experience in warehousing or logistics operations.

Knowledge & Skills:
• Proficient in oral and written communications
• Proficient in ERP and warehousing systems such as SAP and WMS

INVENTORY ANALYST

DUTIES & RESPONSIBILITIES:

MAJOR:
1. Adheres to and audits all inputs and outputs to maintain an Accurate inventory management system. Develop all necessary Reports and documentation to facilitate accurate inventory Counts, including records of audits, and adjustments.
2. Maintains records and reports on Inventory-Turn-Over (ITO) Performance on a regular basis. Ensure all documents for Product movement are properly accounted for in the company Records.
3. Make sound, data driven recommendations on programs and processes to improve the management of inventory and Supply Chain processes.
4. Maintain and update inventory records. Conduct daily test Counts and product searches, as needed utilizing necessary Material handling equipment. Reconcile inventories to book. Records and make necessary adjustments upon approval.
5. Complies with all government, customer and company safety, health, environment and quality policies and procedures.
6. Complies with all company safety and health, environment and quality policies and procedures including legal regulations and specific client safety and health, environment and quality regulations.
7. Support in ensuring that the Quality Management System requirements are being followed and complied.


MINOR:
1. Attest to the accuracy of the day-to-day inventory transactions and balances.
2. Performs other duties that may be assigned by his/her immediate superior.




QUALIFICATIONS:
Education:
• Graduate of any 4-year Business course

Years of Experience:
• Must have at least two (2) years’ experience in warehousing or similar logistics operations

Knowledge & Skills:
• Proficient in oral and written communications
• Excellent MS Excel skills
• With good interpersonal skills
• Keen and accurate on details

3PL Liaison Officer

QUALIFICATIONS:
Education: Bachelor’s degree in Business Administration, Logistics, Supply Chain, or any 4-year relater course
Years of Experience: With proven and vast experience in sourcing activity and processes at least 1 year
Knowledge & Skills:
• Has broad understanding and familiarization of truck documentations, accreditations and restrictions mandated by government regulatory agencies
• Possess in-depth understanding regarding sourcing methodologies
• Has an effective and strong convincing and negotiation skills
• Ability to provide innovative ideas to improve the sourcing strategies and targets
• Performer, team-player and result oriented
• Proficiency in MS Word, Excel, PowerPoint and Outlook

DUTIES AND RESPONSIBILITIES:
MAJOR:
1. Devise and use fruitful and dynamic sourcing approach and strategies.
2. Discover, identify and determine reliable suppliers and initiate sourcing partnerships through accreditation process.
3. Collate, examine and validate suppliers’ business permits, regulatory permits, insurance policy coverage, trucks certificate of registrations, official receipts and other related accreditation requirements.
4. Track, trace and validate supplier’s capability in terms of fleet inventory and capacity.
5. Present sourcing proposal to suppliers with a clear and vibrant approach upon discussing, negotiating of the buying rates and the standard terms and conditions.

MINOR:
6. Conduct ocular visit and inspection at supplier’s office and garage locations.
7. Collaborate with Business Development (BD) and Operations team to ensure clarity of the service requirements, deployment process and expectation of the customers.
8. Performs other duties that may be assigned by his/her immediate superior

POD Custodian

QUALIFICATIONS:
Education: Graduate of any four-year course
Knowledge & Skills:
• Computer proficient and with average communication skills
• Team player, honest and willing to work under pressure with minimum supervision
• Has initiative and can-do attitude
• Must be proficient in MS Excel, Word, and PowerPoint

DUTIES AND RESPONSIBILITIES:

MAJOR:
1. Segregate PODs with RUD/discrepancy and coordinate accordingly with Claims Specialist.
2. 100% compliance on the established (service level agreement) SLA with client.
3. Submit weekly accrual report to Finance.
4. Prepare daily monitoring dashboard and submit daily POD monitoring reports

MINOR:
5. Collate all POD’s from trucker(s) after delivery.
6. Sort, check and validate completion of delivery documents.
7. Provide on-site support to accomplish excel data entry for DTM.
8. Prepare POD transmittal sheet for submission to Billing Processor (BP).
9. Performs other duties that may be assigned by the immediate superior.

WAREHOUSE PICKER
QUALIFICATIONS:
Education: High school diploma or equivalent.
License/Certificate: N/A
Years of Experience: Minimum of 1 year of experience in a warehouse or picking role.
Knowledge & Skills: • Knowledge of order picking and packing procedures.
• Attention to detail and accuracy.
• Basic understanding of warehouse operations and inventory management.
• Ability to use handheld scanners and other picking equipment.

DUTIES AND RESPONSIBILITIES:

MAJOR:

1. Read and interpret order slips/picklist to determine items to be picked.
2. Locate and retrieve items from storage areas.
3. Ensure picked items match order specifications.
4. Prepare and label the items correctly for loading.
5. Maintain accurate records of picked orders.
6. Assist in inventory counts and stock replenishment.
7. Follow safety protocols and warehouse procedures.
8. Assist in other warehouse activities as needed.
MINOR:
1. Adhere to warehouse SOP and company policies.
2. Other task required by the immediate superior.

TRADE RETURN COORDINATOR

DUTIES AND RESPONSIBILITIES:

MAJOR:
1. Timely validate actual bad order in distributor warehouses.
2. Check all documents submitted by the distributor and 3rd party destruction service provider.
3. Handle max of 2 sites/distributor depending on location of account and destruction facility.
4. Prepare and submit monthly report of BO performance of the account being handled.
5. Support in ensuring that the Quality Management System requirements are being followed and complied.


MINOR:
1. Witness BO destruction in the region and submit necessary documents.
2. Daily delivery monitoring, Summary of Receipts (SOR) follow-up.



QUALIFICATIONS:
Education:
• Graduate of any 2-4 year course

Years of Experience:
• Must have at least 1 year experience in warehousing or logistics operations specifically in Reverse Logistics.

Knowledge & Skills:
• Strong organizational and time management skills.
• Attention to detail, especially when processing returns and managing inventory.
• Excellent communication and interpersonal skills to interact with customers, vendors, and internal teams.
• Problem-solving abilities to resolve issues with returns efficiently.
• Proficiency in using software for inventory management, customer service, or enterprise resource planning (ERP) systems.